AEGLO Term and Condition Statement
This agreement does not acknowledge any relationship between you and AEGLO (partnership, collaboration, employment, or otherwise). It does not entitle you to hold yourself as a representative of AEGLO.
Inno Lifestyles Limited is a company registered in Hong Kong SAR. Our registered address and corresponding address: Flat L. 5/F, On Ho Industrial Building, 17-19 Shing Wan Road, Tai Wai, N.T., Hong Kong.
In using the Site, you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password secure. If you feel or suspect that the security of your account has been compromised or if there is unauthorized use of your account, please contact us immediately.
2. Prohibitions and Failure to Comply
We may take actions against your account for activities including, but not limited to:
a) Using any technology to attempt to hide the use of multiple accounts or disrupt any of our Services in any way
b) Initiating communications that contain any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, or racially, ethnically or otherwise objectionable material
c) Advertising or sending unsolicited messages of any kind
d) Impersonating others or providing any kind of false information AEGLO.com reserves the right to terminate any account at its sole discretion We may send you an email to inform you of the termination of your account in such event.
3. Intellectual Property | Trademark | Patents
All software and “Content” (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of AEGLO.com and are protected by intellectual property and copyright laws and international treaty provisions. The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorized by AEGLO.com and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of AEGLO.com. Any such unauthorized actions may result in civil consequences or criminal penalties. AEGLO.com reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.
All trademarks, service marks and trade names of AEGLO used in the site (including but not limited to the AEGLO name, the AEGLO logo and its trade slogan) are trademarks of Inno Lifestyles Limited. They may not be used without prior written permission. All or some AEGLO products are covered by one or more patents or patents pending. Any other intellectual properties in the site, including but not limited to patents, issued or pending, are the sole property of AEGLO and/or its licensors
4. Third Party Links
The Site may include links to other websites or resources that are not operated or prepared by AEGLO.com. We have no control over such sites and resources and we will not accept responsibility for them or be liable for any loss or damage caused or alleged to be caused by or in connection with your use of them.
5. Eligibility to Purchase
In order to place orders with us, you must meet our conditions of eligibility:
a) Be aged 18 years of age or over
b) Be in possession of a valid credit/debit card issued by a licensed bank acceptable to Inno Lifestyles Limited for payment or be in possession of a valid PayPal account
c) Providing personal and payment details that are warranted by you to be both valid and accurate (email address, real name, phone number, billing information and other requested information as indicated on the Site)
All orders are subject to stock availability and confirmation of the order price. Items in your shopping basket are not reserved and may be purchased by other customers.
The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation.
6. Product Description
AEGLO.com will endeavor to ensure that the Content and the product descriptions on the Site to be accurate and complete as possible. We however do not warrant that “Content” and product descriptions are accurate, complete, current or error-free. Please refer to our Returns policy if you feel a product offered by AEGLO.com is not as described.
Prices are shown on the Site in US Dollars (USD). Prices displayed on the Site at the time your order is accepted will be honored except in the case of obvious error. Whilst we use our best endeavors to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled.
If your credit/debit card is not denominated in US Dollars (USD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
We accept payments made by Visa, MasterCard and PayPal.
By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) or PayPal account used is yours or that you have been authorized by the owner to use it. If your card issuer refuses to authorize payment to Inno Lifestyles Limited, we will not be liable for any delay or non-delivery. Our payment processes meet the stringent international security standards set down by the Payment Card Industry to make your shopping experience safe and secure. If you have registered an account on the Site and have decided to save your card details with us, your details will be fully encrypted, solely used to process card transactions that you have initiated and securely stored on our systems. In the absence of negligence on our part, we will not be liable for any loss you may suffer if any third party procures unauthorized access to any data you provide when using our Services.
9. Acceptance of your Order
Once you have entered your personal and payment details and placed your order, we shall send you an email acknowledging the receipt of your order. This email is only a confirmation of receipt of your order and does not constitute an acceptance of your order. Your order will be accepted and the contract between you and AEGLO.com will be completed when we send you an email to confirm the goods have been dispatched to you. Only the goods listed in the confirmation email sent at the time of dispatch are included in the contract formed. All sales contracts are therefore concluded are written in English.
AEGLO.com reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, one of the following:
a) The product you ordered is out of stock, or is withdrawn due to its failure to meet our quality standards or due to the shipping restrictions applicable to one or all of the ordered items.
b) We identify a pricing or product description error.
c) We are unable to obtain authorization for payment.
d) You do not meet the eligibility criteria to purchase as set out in this TNC.
Our Customer Service team will contact you as soon as possible if there are any problems with your order.
10. Shipping and Collections
You will be given an indication of the expected delivery time when you place your order online. AEGLO.com’s teams will try their best to meet these estimates but cannot guarantee that such estimates must be met.
AEGLO.com may insure the order through transit up until it is delivered to you or is collected. You may need to sign a confirmation of receipt of the products when the products are collected and by doing so; you accept the responsibility for the products ordered from that moment on. If the recipient or collector is not the original purchaser, or in case of delivery of a gift, then you accept this signature as an evidence of delivery and fulfillment of your order by AEGLO.com. You also accept the associated transfer of responsibility in the same way.
a) Upon confirming your order placed, in most situations, your order will get shipped within 24-48 hrs.
b) Any international ground shipment will take 10-14 business days.
c) Any VAT, country taxes or other taxes charged to shipments to addresses outside Hong Kong will be the responsibility of the receiving party.
d) Orders may include a small handling fee that will be charged at the time of checkout.
e) Final delivery of packages sent via Hong Kong Post is handled by the postal service of the recipient's country. On rare occasions, a package may be delayed by customs procedures. Please understand that we have no control local customs inspection or delay, however every package comes with a tracking number for you to track the item.
f) All international duties, brokerage fees, and any other fees associated with customs clearance or international imports are your responsibility.
11. Returns and Exchanges
In order to provide you with the best possible online shopping experience, AEGLO.com maintains a free, no questions asked return policy. If for any reason you are not 100% satisfied with your purchase, you can return your order for a full refund or exchange.
a) You can return your order for up to 30 days from the purchase date
b) Products must be in original condition, with all tags attached, and must be returned in the original undamaged box and/or packaging
c) If you wish to return an item, please include original packing slip with your shipment, and send it back to us along with the item(s) in the original packaging. Please write your reason for the return on packing slip. Mail return package to address: Flat L. 5/F, On Ho Industrial Building, 17-19 Shing Wan Road, Tai Wai, N.T., Hong Kong.
12. Your Rights
Nothing in the TNC is intended to affect your rights under the Law in Hong Kong SAR.
Views expressed in any media by the designers, companies or third parties, whose products are sold on the Site or with whom we are associated, are their own. AEGLO.com takes no responsibility for any such views as they do not necessarily reflect ours.
AEGLO.com does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed.
Some events may happen beyond our reasonable control, such as adverse weather. Under such conditions, AEGLO.com will always do its best to aim at maintaining its Services but will not be responsible for failing to meet any obligations in this TNC.
14. Indemnity and Waiver
At our request, you agree to compensate us fully and hold us, AEGLO.com (including its officers, directors, agents, affiliates, licensors, and suppliers), harmless from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TNC by you. This includes the use of the Site by any other persons using your account caused by your action or inaction.
If you breach the TNC and we take no action against you, it is no wavier for us to exercise our rights and remedies in any other situation where you breach the TNC.
Please contact our Customer Service at firstname.lastname@example.org for any order related complaints or comments. We will handle complaints according to our procedure and will try to resolve any disputes as they arise.
16. Governing Law and Jurisdiction
The TNC, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with these TNC.